Frequently Asked Questions
General Questions
Do you buy used products?
Otaku Underground does not purchase used products at this time. We want to provide our customers with high-quality authorized products, the only way we can ensure this is by only purchasing from authorized vendors.
Do you sell at conventions?
Otaku Underground currently attends Setsucon (January) and Sci-Fi Valley Con (June) both at the Blair County Convention Center in Altoona Pennsylvania.
Shipping
Do you allow local pickup or will-call?
Otaku Underground, at this time, does not offer local pickup or will-call of orders.
What shipping services do you use?
Otaku Underground ships using the United States Postal Service (USPS) for our shipments to customers.